FAQ's

Luv Ur Hair
Below are commonly asked questions and answers.
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What Forms of Payments Do you Accept?

All prices will be customized to density, texture and length.
Prices vary between stylist based on experience and certifications!
Payment of all services are due upon completion.  Accepted forms of payment: Cash, Visa, Mastercard, American Express (NO CHECKS).
Some services require deposits to hold large blocks of time.
Hair extension services require 50% deposit to pre-order hair extensions,
All deposits will be applied to the final balance..
Deposits are non-refundable regardless of the cancellation time.
Service prices are subject to change without notice.

What is Your Privacy Policy

Click to see your Policy Here

What is Your Cancelation Policy

We understand that sometimes extraordinary circumstances are unavailable and you may need to change your schedule.  We require a minimum of 24 hour cancellation of all services.  If 24 hours notice is not given, you will be charged 50% of your service fee.  Missed appointments or "no shows" are subject to a charge in the amount of the full service.  Non-appearance for an appointment with a gift card will result in a charge of 100% of the service reserved.  Cancellations and "no shows" leave gaps in our schedules that cannot be filled without timely notice.  This notification courtesy enables us to schedule another client and, in turn, maintains a higher availability of services for you as well as others.

What is Your Product Guarantee 

Please let us know if a product does not meet your expectations so that we may be able to suggest an amazing alternative to fit your needs.  We guarantee your satisfaction with our products up to 7 days from the date of purchase.  Products may be returned within 7 days for an exchange.  All daily use removable clip in hair extensions, halo hair extensions, and hair extension pieces are final sale.

What is Your Service Policy

Luv Salon provides a 100% No-Risk Guarantee on all of your services within 48 hours after they were received.  As the owner, we want our clients to be super - pleased - in fact, absolutely delighted - with everything we do.  So all of our services come with our ironclad, risk-free guarantee.  What does that mean?  Simply this:  If you aren't happy with our work, we'll do it over for free.  If you're still not thrilled you can have your money back.  No questions asked.  No hard feelings.  It's your choice.  We stand behind our work 100%.  If you ever have any questions or concerns about our work, please call us right away.  Luv Salon reserves the right to refuse service.

Do You Offer Gift Cards

YES! Luv Salon gift cards, are a great way to show love to family member or Luv'd one! As your stylist about Luv Gift Cards today.

LUV Social Media

Please be aware that Luv Salon will be featured throughout the day, on all Social Media outlets including Instagram, Snapchat, Facebook, Twitter, Youtube, Pinterest, news stations and more!   We are grateful for our Luv Family and friends who are excited to share their story, amazing hair, trendy fashion and we love teaching others how to Luv their Vibe!

Gratuities

Our Luv Salon team is always grateful for the acknowledgement of extraordinary service that is symbolized by a gratuity!